LAMIE direkt

Versicherung online, einfach, günstig

A1 Handygarantie

Comprehensive Protection for your Smartphone

Lamie 1Mio-badge[17] low

The Best Insurance Protection for your Mobile Phone

With A1 Handygarantie insurance, you’re covered for up to 5 years, even for defects in phones, tablets, and data sticks that aren’t included in the manufacturer’s warranty. If something goes wrong, you’ll get a replacement quickly and hassle-free.
The A1 Handygarantie offers insurance cover for:

  • Hardware defects, breakage or fall
  • Damage due to fire, water/oxidation or moisture

Optional:

  • Cover for theft and robbery
  • Burglary in the car, workplace, apartment, holiday home or hotel
ORDER NOW THROUGH A1

The Right Cover for Every Mobile Device

Monthly PremiumDeductible per Claim+Theft
Device price up to €219.99€2.90€20+ € 2
Device price from €220.00 to €448.99€5.90€50+ € 2
Device price from €449.00 to €798.99€9.90€90+ € 2
Device price from €799.00 to €1229.99€12.90€119+ € 2
Device price from €1230.00 to €2400.99€13.90€129+ € 2
Terms & Conditions (German)
IPID Information Sheet (German)

Your smartphone is broken? Here's what to do:

File a claim online

File Your Claim

or call the A1 Handygarantie Service Team at

0800 664 488

Mo – Fr from 9:00 a.m. to 5:00 p.m.

Bring it to an A1 Shop

Please bring your broken smartphone to a nearby A1 shop.

We’ll give you a loaner device while yours is being repaired.

Get a Repaired or New Device

Your device will be repaired in a specialized workshop authorized by the manufacturer. If the damage is irreparable, you can get a replacement directly in the shop—either the same model or an equivalent one.

A1 Handygarantie: well covered

Over

22,000

claims per year

€ 8.200.000,-

average services
provided
per year

80%

referral
rate

Legal Information on the A1 Handygarantie for Customers

As of November 1, 2017, new General Warranty and Insurance Terms and Conditions applies to the A1 Handygarantie.

All customers whose A1 Handygarantie policies have been transitioned to the new General Warranty and Insurance Terms and Conditions will be notified of the upcoming changes. If you’re unsure whether these changes apply to your A1 Handygarantie policy, please contact our A1-HG customer service by email at kundenservice@a1hg.at or send a letter by post to: A1-Handygarantie-Kundenservice, Postfach 56, 4020 Linz. For further information, you can also reach us by phone at 0800 / 664 488.

  • No-Claim Bonus: If you do not report a claim during the first 24 months, you’re entitled to have the deductible waived for your next claim.
    That means we won’t charge you any deductible for that particular damage.
  • We’ve renewed the group insurance policy. As a result, you, the policyholder, are now covered through Atlas Insurance PCC Limited, acting as the claims-handling insurer for the L’AMIE Cell. Atlas Insurance PCC Limited (“Atlas”) is a Protected Cell Company (PCC) established under the Insurance Business Act 1998 (Chapter 403 of the Laws of Malta) and authorized to conduct general insurance business. It is regulated by the Malta Financial Services Authority (MFSA).
  • Right to Terminate During Minimum Contract Period: For users of A1 Next or similar A1 offers for purchasing a new A1 device, we’ve introduced a right to terminate the contract—even during the active minimum contract period.

Here you will find:

Joinr our LAMIE community:

We are here for you!

Write us:
kundenservice@lamie-direkt.at

Call us:
0732 2596

Report a claim conveniently and online.
Click here for the claim form

Back to top

Lightning strike

With an average of around 170,000 lightning strikes per year, a strike in one’s own home is not at all unlikely. Direct lightning strikes are already insured in the basic variant. The premium variant also covers damage caused by indirect lightning strikes up to € 5,000.

Sport events

This includes any events related to sporting activities e.g. sports competitions, sports festivals and sports club celebrations.

Company, School and University Events

These include company anniversary celebrations, summer parties, university events, school parties and children’s parties.

Markets

These include street food markets, cider fairs, farmers’ markets, weekly markets, livestock markets and animal shows.

Dear customers!

Here you can check whether the wedding cancellation insurance meets your wishes and needs. Please note that by purchasing online, you waive the right to advice and personal recommendation from a LAMIE advisor. For product-specific support in the ordering process, we will be happy to assist you by phone or email.

First to the Wishes and Needs Test.

Yes, I would like a needs assessment (DE)

No, I do not want a needs assessment.

Continue to the order process

Dear customers!

Here you can check whether the wedding weather insurance meets your wishes and needs. Please note that by purchasing online, you are waiving the right to advice and personal recommendation from a LAMIE advisor. For product-specific support in the ordering process, we will be happy to assist you by phone or email.

First to the Wishes and Needs Test.

Yes, I would like a needs assessment (DE)

No, I do not want a needs assessment.

Continue to the order process

Dear customer,

due to product maintainance we currently do not offer any new contracts on LAMIE household insurance.

In case you are interested to conclude a contract later, please use the contact form to post your interest and we will get back to you upon availability of the online ordering process.

Thank you for your understanding.

 

Earthquake

We know only too well from media reports what damage earthquakes can cause. Earthquake damage is insured up to € 10,000.

Burglary

To ensure that your belongings are also protected from thieves, burglary insurance covers not only stolen items but also damage caused by vandalism.

Storm

Nature is unpredictable. That is why storm damage caused by storms, hail, snow pressure, landslides, rock falls and the like are insured. In the premium variant, floods (up to 5% of the sum insured) are also covered.

Tap water

One leaking pipe and your new furniture is ruined. Tap water damage is insured. The premium version also covers damage caused by water leaking from household appliances, fittings, aquariums or waterbeds.

Fire

For us, fire damage also includes damage caused by the effects of heat. Therefore, your household contents are also insured if they are merely singed, charred, sooty or destroyed by an explosion/deflagration.

Afternoon & Evening:

The Wedding Weather Insurance is valid on the wedding date for the period 12:00 – 18:00 as standard. If you also want to be insured for the evening, you can extend the period to 12 p.m. to 9 p.m. (10 mm of rain).

Outdoor /Music events:

These include music festivals, concerts, theater performances, open-air cinema, tent festivals, beer festivals and fire brigade festivals.

Political / Community events:

This includes all celebrations organized by municipalities as well as events by political parties and interest groups.

Cultural events

These include folk festivals, fairs, church fairs, youth events, music club festivals, knights’ festivals and parades.